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When Surekha received her first Traya kit, she admitted with honesty:
“Mera jo age se jo hai na, vo jaise women type alopecia bol sakte hai. Mainne pictures bhi dali hain… front hairline jo hai vo visible ho raha hai.”
She had been struggling with thinning hair for years, but things became worse after her pregnancy. The hair she once loved was now sparse, oily at the scalp, and prone to itching. She had already tried other treatments before, but nothing seemed to deliver on the promise of regrowth.
The Root Causes Behind Surekha’s Hair Loss
Traya’s coach explained that her condition was not alopecia areata but female pattern hair loss—a gradual thinning along the parting and front hairline.
Her hair test revealed key root causes:
- Postpartum changes: Hormonal shifts after delivery often trigger severe hair fall. Surekha confirmed, “Mera na post-delivery hair fall jyada hone lag gaya.”
- Oily scalp with dandruff: She described how her scalp gets oily within 2 days of a wash, leading to itching.
- Nutrition & metabolism: Poor nourishment and slow metabolism were flagged as internal contributors.
- Stress: Like many mothers managing home, family, and work, stress was silently worsening her condition.
These overlapping triggers meant her hair needed both internal and external care, not just shampoos or oils.
Her Past Experience: When Promises Failed
Surekha had once trusted another brand:
“Chaar saal pahale mainne vedic try kia tha… nine, ten months use kia, but regrowth ka system zero percent tha.”
While that treatment reduced dandruff and controlled hair fall to some extent, it didn’t deliver on the most important expectation—new growth. Frustrated, she even filed a consumer complaint.
This experience left her skeptical, but also hopeful that Traya’s multi-layered system might finally bring the results she was looking for.
Her Questions & Concerns
During the call, Surekha asked the kind of practical questions many customers worry about:
- “Ye shampoo aur lotion ek month ka kit hai kya?”
- “Oil ko kitni der lagana hai, rat bhar rakhna hai kya?”
- “Supplements kab lena hai, ek sath lena hai ya alag?”
- “Abhi mera package mein serum nahin hai, to kab add hoga?”
Her coach patiently explained:
- Oil should be kept for 30 minutes only before wash, not overnight, since oily scalps need lighter care.
- Supplements must always be taken after meals for better absorption.
- Serum would be added in the second or third month, once dandruff and scalp condition improved.
This step-by-step guidance gave Surekha clarity and reassurance.
The Emotional Impact
Hair fall after childbirth is common, but for Surekha, it lingered long after her delivery. With her child now three years old, she still hadn’t seen her hair recover.
This prolonged thinning impacted her confidence. Even simple things like washing her hair or styling it became stressful because she feared losing more strands. The oily scalp and itching made it worse, leaving her frustrated.
Traya’s coach acknowledged her struggle and reminded her: postpartum hair recovery takes time, but with the right internal and external care, regrowth is possible.
The Traya Approach: Personalized & Layered
Surekha’s customized kit combined both scalp treatments and internal supplements:
Scalp Care Routine
- Night Lotion (Anti-Dandruff Solution): Apply the night before a wash to prepare the scalp.
- Scalp Oil + Dandruff Oil Shot: Mix both bottles and apply 30 minutes before shampoo, twice or thrice a week.
- Anti-Dandruff Shampoo & Conditioner: Wash scalp clean, apply conditioner only on lengths.
Internal Support
- Hair Vitamin (1 capsule after breakfast): For essential nutrients.
- Hair Rush (2 tablets after dinner): To improve follicle strength and hair density.
The Timeline of Recovery
Deeksha gave Surekha a realistic roadmap:
- Month 1: Dandruff clears, scalp becomes healthier.
- Months 2–3: Serum is added; initial shedding may occur as weak hair fall out.
- Month 4 onward: Hair fall reduces significantly.
- Month 5+: Visible improvement in thickness, volume, and overall scalp health.
She also explained that as Surekha’s treatment progresses, the kit size and cost would gradually reduce, since fewer products would be required once scalp and nutrition stabilize.
Using the Traya App for Support
Surekha downloaded the Traya app during the call itself. Her coach showed her features like:
- Diet Plan customized for her nutrition needs.
- Log & Earn System to track product usage and earn discounts.
- Coach Connect to book follow-up calls.
This constant guidance gave her a sense of accountability and progress.
Conclusion
Surekha’s journey is the story of many women—long after childbirth, hair doesn’t always return on its own. Her earlier disappointment with other treatments left her doubtful, but Traya’s approach—targeting dandruff, scalp oiliness, nutrition, stress, and metabolism together—finally gave her a clear, realistic path forward.
Her coach’s words summed it up best:
“First month dandruff clear hoga, scalp ready hoga. Second month serum add hoga. Fourth month onward, hair fall reduce hoga aur volume badhega.”
With this layered care and expert monitoring, Surekha now looks forward to seeing her hair regain its health and fullness.