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For Shubhangi, hair fall wasn’t immediate after childbirth — it started later, when her stress levels increased from balancing work, home, and childcare. She also noticed “halka-phulka dandruff” and began worrying if it was linked to her shedding.
Like many mothers, she admitted she didn’t have time to focus on her hair earlier, but now the problem was getting worse.
The Root Cause of Shubhangi’s Hair Fall
Her hair coach, Arti, explained that multiple factors were at play:
- Stress Overload – Handling office work, household responsibilities, and caring for her child created chronic stress, which weakens follicles and accelerates shedding.
- Scalp Health – Dandruff, even if mild, can cause inflammation, itching, and poor serum absorption, making hair weaker at the roots.
- Nutritional Gaps & Digestion – Her test revealed weak metabolism and digestion, meaning her hair wasn’t getting proper nourishment internally.
- Postpartum & Hormonal Shift – Even though her child was now 3, the combination of past hormonal changes and ongoing stress created delayed but persistent hair fall.
The coach reassured her: “Don’t worry, your kit is designed to address both scalp health externally and internal nourishment with supplements.”
Shubhangi’s Doubts and Concerns
She raised a few very real concerns during the call:
- “Oil kab lagana hai — raat ko ya hair wash se pehle?”
- “Serum rat ko lagana hai ya shampoo ke baad?”
- “Refund kab milega for Mom Santulan supplement?”
- “Is it safe to share bank details for refund?”
The coach clarified:
- Nourish Oil should be applied 30 minutes before shampoo in the morning, not overnight.
- Serum should be applied every night before sleep with 1 ml dropper, gently spread across the scalp (no massage).
- Refund for Mom Santulan (which wasn’t suitable since her baby was over 1 year old) would be processed via official Traya channels after reverse pickup.
- The refund process was safe, and details needed to be shared only through the official secure link.
This gave Shubhangi both clarity and confidence.
The Emotional Impact
Hair fall had started to affect her confidence — she felt overwhelmed managing work, home, and her toddler, and now even her hair was becoming a source of stress.
Her worry was visible when she asked multiple times about the safety of the refund process and about whether serum-led hair fall increase was normal.
The coach calmed her by comparing the process to nature: “Like how yellow leaves must fall for new green ones to grow, your weak, thin hairs will fall so stronger ones can replace them.”
This analogy made her feel reassured that her efforts wouldn’t go to waste.
The Hair Coach’s Plan for Shubhangi
Arti broke her journey into simple steps:
- Hair Wash Routine (Twice Weekly)
- Apply Nourish Oil 30 minutes before shampoo.
- Wash with her regular shampoo (dermat-recommended dandruff shampoo if needed).
- Apply Defence Conditioner only on hair length, not scalp.
- Daily Routine
- Take Hair Santulan 01: 2 tablets at night after dinner.
- Apply Hair Active Serum: 1 ml nightly across the scalp using a dropper. Leave overnight.
- Scalp & Stress Management
- Mild dandruff should be managed with dermat-approved shampoo.
- Following the Traya diet plan (available on app) would help balance stress and metabolism.
- Refund Guidance
- Mom Santulan would be picked up and refunded safely since it wasn’t relevant for her.
- Nourish Hair Oil – To strengthen roots and improve scalp circulation.
- Hair Active Serum – To stimulate regrowth and push out weak hairs naturally.
- Hair Santulan 01 – To provide internal nourishment and support hair growth cycle.
- Defence Conditioner – To protect strands after wash and reduce breakage.
Product Recommendations for Shubhangi
The most effective products for her condition were:
Shubhangi’s Takeaway
By the end of the call, she felt clearer: “Thik hai, chalega. Agar query rahegi to main call kar lungi.”
Her coach reminded her: “It takes three months to see results. In the first two months, weak strands will shed and scalp health will improve. From the third month onwards, you’ll see reduced hair fall and stronger regrowth.”
Despite her busy routine, Shubhangi now had a structured plan that fit into her lifestyle.
Shubhangi’s story shows that even late postpartum hair fall combined with stress and dandruff can be reversed with the right balance of internal supplements, topical care, and professional monitoring.