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When Rim Ji connected with Traya’s hair coach Aftab, his concerns were clear.
He had been struggling with hair fall for 4–5 years, and while he had briefly tried minoxidil for a month two years ago, he hadn’t pursued any consistent treatment.
Now, with visible thinning and constant dandruff, he wanted a clear solution that worked long-term.
The Problems He Faced
During the call, Rim Ji shared:
- Persistent hair fall for the last 4–5 years.
- Itchy scalp with dandruff – often leaving white flakes on scratching.
- Bald look (he had recently shaved his head), with visible white patches from dandruff.
- Past trial with minoxidil showed regrowth, but he had stopped using it.
His expectations from Traya were straightforward:
👉 “Jaisa hotel mein khana khate hain to accha milna expect karte hain, waise hi yahan treatment expect karte hain.”
He wanted results—nothing less.
What the Hair Coach Observed
From his scalp images (uploaded earlier), Aftab noted:
- Receding hairline → difficult to regrow but manageable to maintain.
- Crown area thinning → higher chances of visible regrowth.
- Dandruff → the biggest blocker to effective treatment, as it clogged scalp pores.
Aftab explained:
- The first step would be tackling dandruff, since without a healthy scalp, even solutions like minoxidil won’t work effectively.
- Regrowth at the crown was achievable in 10–12 months.
- Hairline regrowth was less certain, though 30% of Traya customers had seen positive results.
His Personalized Traya Plan
Rim Ji’s kit was designed to first control dandruff, then focus on regrowth.
1. Anti-Dandruff Lotion
- Apply 3 times a week at night before bed.
- Spread gently on scalp (no massage), leave overnight.
2. Scalp Oil + Dandruff Oil Mix
- Mix both bottles into one.
- Apply twice a week, 30 minutes before shampoo.
- Wash off with Traya’s Anti-Dandruff Shampoo.
3. Anti-Dandruff Shampoo
- Use 2–3 times per week, especially on oiling days.
4. Oral Supplements
- Hair Care Tablets: 2 after breakfast + 2 after dinner.
- Hair Vitamin (DHT Blocker): 1 after breakfast.
- Health Tatva: 1 after breakfast + 1 after dinner.
⚠️ Must be taken after food only (never empty stomach). ✅ 100% herbal, safe, and without side effects.
The Recovery Timeline
Aftab explained the realistic expectations:
- Months 1–3: Internal health & dandruff improvement.
- Months 4–6: Noticeable reduction in hair fall.
- Months 7–9: Stronger, healthier hair roots.
- Months 10–12: Visible regrowth, especially in the crown area.
Once dandruff came under control, minoxidil could be introduced later for faster regrowth support.
Addressing His Concerns
Rim Ji was curious about two things:
- Derma Roller – He asked if Traya recommended it, since he had little hair left.
- Aftab clarified: Traya usually prescribes minoxidil without derma roller, but if patients prefer, doctors can guide its usage.
- Discounts & Pricing –
- He was worried Traya might increase prices later.
- Aftab assured him that the kit price stays approx. the same (~₹2400), with discounts available through Traya app’s “Log & Earn” feature.
- By logging product usage, he could earn coins and redeem them for up to 20% off future orders.
- Traya also provides a customized diet plan (available in the app).
- Following it can speed up results by 30–50%.
- Community groups and app features help patients stay motivated and consistent.
- Problem: Chronic dandruff, itching, thinning crown, and receding hairline.
- Solution: Start with dandruff treatment → move to regrowth support.
- Products: Anti-dandruff lotion, scalp oil mix, anti-dandruff shampoo, oral supplements.
- Timeline: 10–12 months for visible regrowth (crown area stronger than hairline).
- Support: Herbal supplements, diet plan, app-based tracking, community support.
Beyond Products: Lifestyle Support
Aftab reminded Rim Ji: