When Rim ji spoke to his Traya coach, he was straightforward about his struggles:
“Chaar-paanch saal se hair fall ho raha hai.”
For years, he had been losing hair and recently noticed his scalp was itchy with white dandruff flakes. In his own words: “Sar khujlane ka man karta hai… aur white-white dandruff aati hai.”
He had even shaved his head to manage the irritation, but the problem persisted. Alongside hair fall, dandruff made his scalp uncomfortable and added to his frustration.
The Challenge: Hair Fall + Dandruff
- Duration: 4–5 years of continuous hair fall
- Scalp Condition: Severe itchiness, white dandruff flakes, patches that looked like spots
- Previous Attempts: Used minoxidil briefly (only for a month, 2 years ago) and saw temporary regrowth, but stopped due to inconsistency
- Current State: Shaved scalp with visible white dandruff spots
- Expectation from Traya: As Rim ji said with wit, “Agar hotel pe khana khate hain to accha khana expect karte hain… yahan treatment le rahe hain to regrowth expect karte hain.”
His expectation was clear—visible regrowth along with dandruff relief.
Root Causes Identified
- Chronic Dandruff & Scalp Weakness
- Persistent dandruff caused scalp inflammation, itching, and weakened follicles.
- White patches indicated flaky build-up affecting scalp health.
- Prolonged Hair Fall Cycle
- 4–5 years of untreated hair fall had thinned crown and hairline areas.
- His previous minoxidil trial showed regrowth, proving follicles were responsive, but inconsistency led to reversal.
- No Major Medical Condition
- Healthy otherwise (no BP, heart, sinus, or asthma issues).
- Hair fall was primarily due to scalp condition + genetics.
- Dandruff made him self-conscious (“white spots” visible after scratching).
- Bald patches at the crown worried him the most.
- He carried hope but also skepticism after years of struggle.
- 1–3 Months: Control dandruff and improve scalp hygiene.
- 4–6 Months: Reduce hair fall significantly.
- 7–9 Months: Strengthen existing hair, make roots healthier.
- 10–12 Months: Visible regrowth, especially in crown area.
- Hairline regrowth is harder to achieve, but crown regrowth is possible.
- 30% of Traya customers see visible hairline regrowth, but results vary.
- Anti-Dandruff Solution (Topical Lotion)
- Apply at night before sleeping.
- No massage, just spread lightly across scalp.
- Use 3 times a week.
- Scalp Oil + Dandruff Oil Shot (Mix Both)
- Mix both bottles into one.
- Apply twice a week, 30 minutes before shampoo.
- Wash with Anti-Dandruff Shampoo after.
- Anti-Dandruff Shampoo
- Use 2–3 times a week (more if scalp is very oily).
- Supplements (Oral Support)
- Hair Supplement: 2 tablets after breakfast + 2 after dinner.
- Hair Vitamin (DHT Blocker): 1 tablet after breakfast.
- Health Tatva: 1 tablet after breakfast + 1 after dinner.
- On Oil Mixing: Rim ji asked, “Ye chhoti dibbi dandruff oil ki scalp oil mein daal di hai… ab isko kafi der lana hai kya?” → Coach reassured him that once mixed, it can be stored and used directly.
- On Derma Roller: He asked if Traya recommends it. → Coach explained derma roller is optional and only added if a doctor recommends alongside minoxidil later.
- On Discounts: “Aisa to nahin hai ki pehle kam rate mein dete ho, baad mein badha dete ho?” → Coach explained discounts vary by coins and offers, but base kit cost stays approx. ₹2400.
- Anti-Dandruff Solution: Controls flakes, soothes scalp, prevents itching.
- Scalp Oil + Dandruff Oil: Nourishes follicles, strengthens roots while addressing fungal dandruff.
- Hair Vitamin (DHT Blocker): Protects follicles from hormonal hair weakening.
- Hair Supplement (Herbal blend): Improves internal health for regrowth.
- Health Tatva: Boosts immunity, reduces inflammation linked to dandruff.
Emotional Impact
While Rim ji kept a light-hearted tone, it was evident that:
The Hair Coach’s Guidance
Coach Aftab carefully explained his 10–12 month recovery timeline:
He also clarified:
This honesty built trust.
Rim Ji’s Traya Kit & Usage Plan
(Coach clarified all are safe, herbal-based, and must be taken after meals only.)
Doubts & Clarifications
This built his confidence in the process.
Products Best Suited for Him
Based on dandruff + hair fall:
Conclusion: From Flakes to Fresh Growth
Rim ji’s case highlights how chronic dandruff and long-term hair fall can erode scalp health if left unchecked. But with Traya’s 3-layered approach—scalp care, internal supplements, and doctor guidance—he now has a roadmap for recovery.
What stood out most was his mix of humor and hope. Despite 5 years of struggle, he ended the call reassured: “Okay, ji… bahut dhanyavaad.”
For him, the journey is not just about fighting dandruff—it’s about finally seeing healthy regrowth where hair was once lost.