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When Priyanka first spoke with her Traya hair coach, she was clear about her concerns. She said, “Mera B12, D aur calcium low tha aur maybe that impact kar raha hai… aur mujhe dandruff ka issue to bahut saalon se hai. Mainne bahut kuch try kiya hai but kuch bhi kam nahin kiya.”
For years, she had dealt with persistent dandruff, itching, and scalp dryness. Despite trying multiple shampoos, the problem always returned—often within the same day of washing. Along with this, her blood reports revealed severe deficiencies in Vitamin B12, Vitamin D, and Calcium, which she suspected were impacting her overall hair health.
Understanding the Root Cause
Priyanka’s case was not just about dandruff—it was a mix of internal and external triggers:
- Nutritional Deficiencies: Low B12, D, and calcium directly weaken hair roots, slow regrowth, and cause brittle strands.
- Scalp Condition: She described, “Jab dry hota hai to powder type dandruff hota hai… itching bahut jyada hoti hai… by evening dandruff vapas aa jata hai.” This matches symptoms of seborrheic dermatitis, a chronic form of dandruff that causes redness, flaking, and itchiness.
- Hard Water Exposure: She suspected her scalp dryness worsened after moving to a place with hard water, which strips natural oils and makes the scalp more reactive.
The combination of internal deficiencies and chronic scalp inflammation explained why her hair was not only falling but also failing to regain strength.
Priyanka’s Doubts & Questions
Like many first-time Traya users, she had practical doubts:
- “Agar maine hair oil use kiya hai to uske long side lotion use karana hai, ya ek bar oil, next time lotion?” – She was confused about how to use the oil and anti-dandruff solution.
- “It is not compulsory ki agar solution apply karte hain to next day wash karna hai, right?” – She wanted clarity on whether every application required shampoo.
- “Jo supplement bole the, vo ek ek tablet lena hai na?” – She needed confirmation on supplement dosage.
Her coach carefully clarified each step, ensuring she wouldn’t misuse products—something that often reduces results for people trying to self-manage dandruff.
Emotional & Lifestyle Impact
While Priyanka didn’t directly say she was frustrated, her words reflected the long struggle and disappointment she had faced. Having dandruff return “by evening after wash” shows how demotivating it had become. She admitted, “Bahut kam baal hai usme se, let’s see how it works.” That mix of hope and skepticism captures what many customers feel when starting treatment after years of trial-and-error.
The constant itching, dryness, and visible flakes were affecting her comfort and confidence. A flaky scalp isn’t just cosmetic—it impacts social interactions and self-esteem.
The Traya Coach Approach
Priyanka’s hair coach explained that her Traya kit addresses both root causes:
- Scalp Health – Through the Anti-Dandruff Solution, Nourish Oil, Defense Shampoo, and Conditioner, her scalp would be detoxed, flakes controlled, and scalp barrier restored.
- Night before wash: Apply Anti-Dandruff Solution on scalp, leave overnight.
- Next day: Apply Nourish Oil at least 30 minutes before shampoo.
- Wash with Defense Shampoo, followed by Conditioner on hair lengths.
- Internal Nourishment – Supplements were prescribed to correct deficiencies and support regrowth:
- Hair Vitamin – 1 tablet after breakfast.
- Hair Santulan 03 – 2 tablets after dinner. These ensure that her hair roots receive adequate nutrition while also balancing digestion and metabolism, which her coach explained were essential for strong follicles.
- 1st Month: Dandruff and itching reduce, scalp becomes clearer.
- 2nd Month: Serum introduced (after dandruff control) to prepare scalp for regrowth. Temporary shedding of weak hair expected—“jo kamzor, patle baal hai wahi girte hain.”
- 3rd–4th Month: Visible reduction in hair fall, stronger roots, and early signs of density improvement.
- 5th Month Onwards: Better volume, thickness, and long-lasting scalp health maintenance.
- Anti-Dandruff Solution – Clears stubborn flakes, soothes inflammation, prevents recurrence.
- Nourish Oil – Strengthens scalp barrier and improves hydration.
- Defense Shampoo & Conditioner – Gentle cleansing and scalp protection, ideal for long-term dandruff control.
- Hair Vitamin – Fills nutritional gaps (B12, D, minerals) critical for hair health.
- Hair Santulan 03 – Ayurvedic blend to improve digestion, metabolism, and reduce internal causes of hair fall.
Timeline & Expectations
Her coach mapped out the expected journey:
The coach reassured her that shedding during treatment is a “sign of progress”—a necessary step before healthier strands replace weaker ones.
Product Recommendations for Priyanka
From Traya’s customized kit:
A Guided Path Ahead
By the end of the call, Priyanka felt reassured that this wasn’t just another shampoo trial but a holistic treatment plan. She was told: “Traya journey mein do hi chije important hain—regularity aur patience.”
For Priyanka, this meant finally having a structured approach where both her scalp condition and nutritional health were addressed together.
Her story is a reminder that stubborn dandruff and hair fall are not solved by quick fixes—they need a scientific, multi-step approach with consistent expert guidance.