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How Ritu Fought Thyroid-Linked Hair Fall, Greying and Itching With a Personalized Traya Plan

Dr Kalyani Deshmukh

Dr Kalyani Deshmukh
Dr. Kalyani Deshmukh brings 7 years of experience in dermatology, specializing in the diagnosis of complex conditions and performing advanced dermatosurgical procedures. Her areas of expertise include clinical dermatology, trichology, dermatosurgery and aesthetic medicine.

How Ritu Fought Thyroid-Linked Hair Fall, Greying and Itching With a Personalized Traya Plan

“After Covid, All My Hair Turned Grey”: How One Woman Tackled Thyroid-Linked Hair Fall, Itching And Greying With A Structured Plan

When Ritu (38, Pune) picked up the phone for her first Traya consultation, she didn’t start with mild complaints. She went straight to what had been haunting her for over a year:

“After covid the things had gone worse, and within this one year it has been very bad. All my hair have turned grey… I need to apply a hair color very frequently.”

Along with rapid greying, she was also battling excess hair fall, constant scalp itching, and painful boils around the hairline. On top of that, she had a long‑standing hypothyroid condition and a recent Vitamin B12 deficiency for which she was already on injections and tablets.

This wasn’t just “normal hair fall” anymore. It was a cluster of medical and lifestyle triggers quietly attacking her scalp and hair roots from multiple sides.

Ritu’s Hair & Health Story

On the call, Ritu calmly listed her medical background first:

  • “I am hypothyroid… I’m taking thyroxine 37.5 mg.”
  • “I have a deficiency of B12. I am taking B12 injections and tablets.”

Then she moved to what had changed in the last year:

  • “After covid the things had gone worse… within this one year it has been very bad.”
  • “All my hair have turned grey… I need to apply a hair color very frequently.”
  • “It’s like… bahut excessive hair fall.”
  • “Itching ka bahut itching hota hai.”
  • “At times… borders pe mujhe boils aa jate hain.”

Visually, the Traya coach had already noticed in her hair test that her “scalp binding was broad” — an early sign of thinning and pattern‑type loss.

So we had a clear picture: long‑term thyroid issues, nutritional deficiencies, post‑Covid stress on the body, accelerated greying, active scalp irritation with boils, and significant thinning.

This is exactly the kind of complex case where a generic oil‑and‑shampoo approach fails, and a personalized hair treatment plan becomes essential.

The Real Root Causes Behind Her Hair Fall, Itching & Greying

From the hair test and conversation, the coach summarised four key internal root causes:

  1. Nutritional deficiencies
Ritu already knew about her B12 deficiency and was on injections. The Traya test also pointed towards broader nutritional gaps. When vitamins, minerals and proteins are low or poorly absorbed, hair follicles receive a weaker “nutrient supply,” leading to thinner, weaker strands that shed easily.
  1. Low metabolism & thyroid imbalance
With hypothyroidism, metabolism slows down. The coach explained: “Nutrition ka flow reduce ho jata hai, jiske wajah se hairs tak proper nourishment nahin ja pata.” In hypothyroid people, blood circulation, oxygen delivery, and nutrient transport to follicles are compromised. Over time, this can cause both hair thinning and early greying.
  1. Stress & post‑Covid impact
Ritu linked her worsening hair condition directly to Covid: symptoms got “very bad” within the year after infection. In many people, viral infections plus recovery stress disrupt the hair growth cycle, pushing more hair into the shedding phase (telogen effluvium). Chronic stress also worsens sleep, immunity and scalp inflammation.
  1. Hormonal changes & scalp environment
Thyroid hormones, female hormones, and the immune system are closely linked. In her case, frequent hair colouring (every 20–25 days), oily scalp and incomplete cleansing were likely adding to irritation: - Itching (“bahut itching hota hai”) - Border‑line boils around the hairline - Oily scalp that needed washing every third day

This kind of inflamed scalp is fertile ground for dandruff and dry scalp hair loss or folliculitis if not managed early, even if visible flakes are not yet there.

Put together, her hair fall wasn’t from “just one” reason. It was thyroid + nutrition + post‑Covid stress + scalp irritation from oiliness and hair colour.

Q&A: Can thyroid and nutritional deficiencies really cause severe hair fall and greying?

Yes. Thyroid hormones control metabolism, circulation and cellular energy. When they’re low (hypothyroidism), hair follicles receive less blood, oxygen and nutrients, which can lead to thinning, excess shedding and early greying. Add deficiencies like low B12 or iron and the problem multiplies. In such cases, fixing only the scalp or using random oils won’t work; the internal imbalance must be corrected alongside topical care.

Ritu’s Doubts And Practical Concerns

Ritu did not come with confusion about “whether to take treatment” — she had already ordered her kit. Her doubts were more practical and safety‑related:

  1. Hair colour safety
- “Any specific hair color? I was told by my dermatologist… I can use a particular colour?” She wanted to know if she could keep colouring, given her rapid greying and sensitivity.
  1. Scalp itching and boils
- “Mera ek major issue hai… itching ka bahut itching hota hai. Borders pe mujhe boils aa jate hain.” She was worried about why this was happening and whether the products would worsen it.
  1. Product overlap and dosage
She had multiple oral products: Hair Ras, Her Santulan, Hair Vitamin, Thyroxine, B12. She paused to check: - “I think ye hair vitamin ek hair send kar lun? Ye do hai na oral tablet? Aur ek AB hai minoxidil topical solution.” She didn’t want to overdo supplements or clash with her existing medications.
  1. Routine complexity
When the coach explained daily dosage tracking via the app, she clarified: - “To ye login jo hai, ye everyday karna padega?” She wanted to be sure she could realistically follow the plan.

Addressing these doubts was crucial for her confidence and adherence. Without clarity on hair dye safety, thyroid compatibility, and exact tablet counts, someone like Ritu could easily drop off treatment after a few weeks.

How All This Was Affecting Her Emotionally & Day‑to‑Day

Ritu never used dramatic language, but her story carried a quiet heaviness:

  • Sudden, fast greying after Covid forced her to colour every 20–25 days (“vo bhi main stretch karti hoon”), which is emotionally and financially draining.
  • Excess thinning made her hair oily and limp: “bahut thinning of hair ho gaya to it gets oily,” requiring frequent washes.
  • Constant itching and occasional boils at the hairline affected basic comfort, and made her anxious about using any new product on the scalp.
  • As a hypothyroid patient already on daily medication and B12 therapy, adding multiple hair tablets and serums meant more mental load.

For many women, this combination — medical conditions, visible greying, thinning volume and scalp discomfort — quietly chips away at self‑confidence. You avoid close‑up photos, stretch salon visits until the grey is unbearable, and constantly worry: “Is this going to get worse?”

The Hair Coach’s Approach: Structured, Monitored And Realistic

Instead of throwing single products at her, the Traya hair coach did three things:

1. Clarified medical safety

He first reassured her that the plan would not interfere with her existing conditions:

  • Thyroxine and B12 could continue.
  • Traya oral supplements are herbal and designed to work on root causes, not clash with her current meds.
  • For hair colour, he guided: any no‑ammonia colour is fine and should be applied, then shampoo, then Traya products on the scalp.

2. Set a realistic timeline

He broke her journey into phases:

  • Month 1–2:
- Focus on scalp health and pushing out weak strands. - “First two months mein hum aapke weaker hair strands ko nikalne pe focus karte hain… scalp ka health achha ho jayega, treatment ke liye ready ho jata hai.” This is when some people notice more shedding — a normal “purge” of weak hair.
  • From Month 3:
- Noticeable reduction in hair fall. - By end of month 3, “real long‑lasting results” start to show — less shedding, better texture.
  • From Month 4 onwards:
- Reduced hair fall continues, thickness and volume improve, scalp looks fuller and new hair growth becomes visible.

He also clearly explained that oral supplements are for a defined time frame (3, 6 or 8 months), after which the kit size reduces and only 1–2 maintenance products (like oil and serum) continue.

3. Designed a step‑by‑step, personalized regimen

The coach split her plan into:

  • Hair wash routine — tailored to her oily scalp and itching
- Mandatory three hair washes per week. - Use Traya Scalp Oil (with Calm Oil mixed in) 30 minutes before each wash. - Follow with Traya Defence Shampoo and Defence Conditioner to deeply cleanse without stripping natural oils. Key goal: keep the scalp clean, reduce oil build‑up and lower the chances of boils.
  • Daily regime
- Minoxidil 2% (alcohol‑free): 1 ml in the morning + 1 ml at night on thinning areas. No massage, just spread with fingers. She was warned about temporary shedding as a positive sign of weak hair being replaced. - Oral supplements: - Hair Vitamin for Her – 1 tablet after breakfast. - Her Santulan – 2 tablets after breakfast + 2 after dinner. - Hair Ras 6 – 2 tablets after dinner. He even paused the call to coordinate a reverse pickup of an extra Hair Vitamin bottle she had accidentally added, so there was no confusion.
  • App‑based tracking & diet plan
- She was shown how to log daily usage (“Login & Earn Coins”) and unlock up to 20% discount next month — indirectly pushing consistency. - A personalized diet plan inside the app to accelerate results by 30–50%, improving the digestion and hair fall connection.

Product Recommendations From The Bible For Ritu’s Case

Based on her issues — hypothyroid, nutritional deficiency, stress, rapid greying, oily scalp with itching and boils, and thinning — the following products from the product bible fit her profile:

1. Thyro Santulan / Thyro Santulan (revised)

    For thyroid‑triggered hair fall
  • Supports thyroid function and improves metabolism, which is central in Ritu’s case.
  • By enhancing liver function and digestive fire, it optimises conversion of thyroid hormones, reducing hair fall related to sluggish metabolism and helping in long‑term iron deficiency hair fall recovery when combined with diet.

2. Hair Ras 6

    Metabolic & stress support for hair fall
  • Works on stress, metabolism and overall vitality — exactly the combination she is struggling with post‑Covid and with hypothyroid.
  • Strengthens hair roots from within, improves circulation and helps delay early greying by cooling excess body heat and nourishing Asthi Dhatu (hair and bone tissue).

3. Her Santulan

    Women’s hormonal & overall wellness after 30–35
  • Women above 35 often face subtle hormonal and systemic wear‑and‑tear. Her Santulan supports nervous, digestive, musculoskeletal and hormonal systems.
  • This helps reduce hormonal‑triggered hair fall, mood swings and sleep issues, giving Ritu better overall resilience so she can stay regular with her routine.

4. Scalp Oil + Calm Therapy (booster)

    For scalp health, itching and borderline boils
  • Scalp Oil, with medicated herbs and goat milk, improves blood flow and nourishment to follicles, while Calm Therapy (castor oil + ORPL + ylang ylang) reduces stress and improves sleep.
  • Used 30 minutes before hair wash, this combo soothes the scalp, supports healing of past irritation and reduces the risk of recurrent boils as long as cleansing is consistent.

5. Defence Shampoo & Defence Conditioner

    For safe, frequent cleansing without harshness
  • Sulphate‑ and paraben‑free shampoo maintains scalp health while removing oil, dust and colour residue — essential for someone washing 2–3 times a week with a history of itching and colouring.
  • The conditioner with biotin and niacinamide helps offset roughness from Minoxidil and hair dyes, making hair less prone to breakage.

6. Minoxidil 2% (Alcohol‑Free) For Women

  • Targets pattern‑type thinning and broadening partition seen in her scalp pictures.
  • Alcohol‑free base and Vitamin E make it more scalp‑friendly, critical in a history of itching and occasional boils.

Together, this set supports internal hormones and metabolism, calms stress, improves digestion and nutrient absorption, maintains scalp hygiene, and stimulates regrowth.

Key Questions Answered In This Blog

  • How does hypothyroidism contribute to chronic hair fall and early greying?
  • Can post‑Covid stress and vitamin deficiencies trigger severe shedding and scalp issues?
  • Is it safe to use hair colour frequently while on a medical hair fall treatment?
  • How do minoxidil and Ayurvedic supplements work together in a personalized hair treatment plan?

Traya Journey At A Glance

  • Key problem: Rapid greying, heavy hair fall, oily thinning scalp with itching and hairline boils after Covid, on a background of hypothyroidism and B12 deficiency.
  • Underlying root causes: Thyroid imbalance, low metabolism, nutritional deficiencies, stress/post‑Covid impact, scalp irritation and frequent hair colour.
  • Main products used: Thyro Santulan, Hair Ras 6, Her Santulan, Scalp Oil + Calm Therapy, Defence Shampoo & Conditioner, Minoxidil 2% alcohol‑free for women.
  • Recovery timeline: First 2 months for scalp prep and shedding of weak hair, visible hair fall reduction from month 3, fuller scalp and new growth from month 4 onwards.
  • Final outcome (expected): Calmer scalp with minimal itching, controlled greying progression, reduced shedding, thicker strands and visibly improved volume with long‑term maintenance on a smaller kit.

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The claims and results mentioned are based on multiple internal studies and customer research surveys that Traya has conducted with a statistically significant sample size of users who were under expert observation and guidance.

93% saw results*

Traya conducted an internal study over both men and females facing hair fall and 93% saw results* after using the complete Traya customized plan consistently for a period of 5 months. This study was conducted in December 2022.

5-month money-back guarantee

Traya’s 100% money-back policy is valid only if you have been regular with the complete customized plan for a period of 5 whole consecutive months. Each customised hair kit is valid for only 30 days. If any individual has not seen any regrowth or control in hair fall, you can ask for a refund. However, once you apply for the 5-month - money-back policy, the team would then do a thorough check on consumer regularity based on every order date. An exception to this policy is for those customers undergoing serious health conditions like autoimmune diseases and cancer.

Traya’s Holistic 3 Science Formula

Traya’s 3 Science Formula is a synergistic mix of Ayurveda, Allopathy & Food Science designed specifically to cater to hair fall conditions stemming from multiple root causes. With clinically tested ingredients and adaptogenic herbs, Traya’s Science-Backed formula clears internal blockages and boosts hair regeneration naturally. When blended with a healing dietary plan, it delivers great results in attaining long-term hair growth.

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Traya’s Hair Dx test is powered by a proprietary algorithm to examine a user's hair & health profile. With the help of a distinctive image-capturing technique & physician- formulated examination, it is able to precisely check the type, stage & root causes of a certain hair fall condition.

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Traya’s Ayurvedic Products are based on natural and Ayurvedic formulations. These are completely safe for human use, but it is possible that certain ingredients may cause allergic reactions to some individuals.

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The Traya free hair test (™) is a proprietary algorithm developed with the help of our in-house hair experts that provides Accurate hair and health checks, provided you mention all the correct details about yourself. It gives a precise checks about the type, stage and root cause of a specific hair fall condition.

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Traya’s complete customized plan gives visible and long-lasting results provided you’re on Traya’s hair maintenance kit. Since Traya works on the internal root causes of hair fall and hence our customers have seen long lasting results

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These are completely safe for human use, but it is possible that certain ingredients may cause allergic reactions to some individuals.

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Traya’s Women Santulan is a unique technology that uses a combination of herbs treated in a specific manner (kalpa) to meet the bio-specific needs of women going through different stages of life. Santulan is a supplementary range to Traya’s 3 Science Formula which balances and nourishes the body inside-out delivering long-lasting hair growth results and overall health.

Hair Growth Plan starts at Rs 1699 pm* - The price mentioned is for a male of age 23 with stage 1 type hair fall based on the results of the hair test taken on the website. Prices may vary for individual customers depending on the results of the hair test and internal root causes

Hair Growth Plan starts at Rs 2000 pm* - The price mentioned is for a male of age 25 with stage 1 type hair fall based on the results of the hair test taken on the website. Prices may vary for individual customers depending on the results of the hair test and internal root causes.