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“Is Traya a scam? Is Traya fake? Traya Negative reviews?” Ouch! When people search for our negative reviews and if we are potentially a scam, it does prick a little. But being in the health industry, we understand that it is our responsibility to be 100% transparent.
In our effort to be 100% transparent we conducted a recent study, where we analyzed that 93% of our customers had seen positive results! But looking only at the positives does not help. That is exactly why we even mentioned why the 7% did not! But the negative reviews have slowly been stocking up recently.
So here we are, addressing all the issues and comments we have received till now.
Why Are People Talking About Traya's Negative Reviews?
At Traya, we’ve always stood by our commitment to providing science-backed, personalised hair care solutions that address the root causes of hair fall. Whether it's poor gut health, hormonal imbalances, or stress we work tirelessly to work on the personal problem of each and every individual. Thousands of users have benefited from our holistic approach combining Ayurveda, Dermatology, and Nutrition.
However, like any health journey, the results can vary based on each individual's condition, consistency, and response to treatment. We acknowledge that there have been a few negative reviews, and it’s important to address them with honesty and responsibility. We always say that before starting your hair treatment journey, it is helpful to read a Traya review to understand how our personalised approach has worked for others dealing with hair fall.
Negative Review 1: Users find the treatment ineffective
The Concern: A few of our customers mentioned that they didn’t see the expected results after using the treatment kit for some time. Let’s check them out.
Our Solution: Priti mentioned that the results weren’t showing even after 2 months of use. For cases like these, our team contacts the users, and users can always book a call as well. We then explain that the progress is usually visible in 3-4 months. We provide a holistic kit for sustainable hair growth, and long-term changes take time.
The important thing to note here is that everyone goes through different stages of hair loss. We treat stages from 1-4, and your recovery time usually depends on your hair loss reasons and stage.
We understand that even being consistent for 2 months can feel that a lot of time has passed, but trust us and our doctors, we are always there to help you find the best solution for your hair health goals!
Negative Review 2: Side effects faced by a few
The Concern: Some users have started with a treatment with hopes, but in rare cases, they would end up having problems such as red rashes or itching. Now, here’s what we usually do in this case.
Our Solution: Our products are made with clinically tested, safe ingredients. However, there is no medication out there that does not have side effects. This can sometimes feel disheartening and scary, but there’s no need to worry, as our doctors are always ready to look for other solutions and help with your hair health journey with minimal side effects.
Negative Review 3: Does Pricing Match Quality?
The Concern: Minoxidil alone costs 600rs, so why does Traya cost so much? Some users feel that the cost of this treatment is too high, but the key and absolute difference is that Traya is a holistic treatment and Minoxidil is an OTC product. It’s the same as comparing a shampoo from a salon treatment.
Our Solution: Traya’s entire treatment consists of a Free hair diagnostic test, which helps our doctors determine the root cause of your hair fall issues and prescribe the kit accordingly. We then ask you to download our app, which gives you access to a diet plan, tracking features, and a portal to book a call with our hair coaches whenever needed. This cycle will go on until you achieve your hair health goals. So yes, we assure you that investing 1500 Rs- 3000 Rs in your treatment would definitely be worth it.
Negative Review 4: Delivery Delays
The Concern: A few customers showed distress over delivery issues. They stated that after placing the order, the delivery would take time. Let’ look into them
Our Solution: We’re actively improving our supply chain to minimize delivery delays. From optimizing logistics to offering better tracking tools, we’re committed to ensuring your orders arrive on time. While occasional disruptions may occur, especially during high-demand periods, we’re always working to keep you updated and informed.
Negative Review 5: Customer Service Issues
The Concern: We have noticed that some people were having trouble with our tracking system and all over customer service.
Our Solution: This experience is understandably frustrating. Hence,we’ve expanded our customer support team to ensure quicker response times and smoother resolutions. Whether it’s assistance with your plan, product queries, or refund requests, we’ve ensured that your demands and needs are carefully met.
Also Read: What 7500+ Traya Reviews Reveal About Traya Products
Why Does it Take So Long to See the Results?
Having to wait for 3-4 months for noticeable results feels like a long time, and complete results take 9-10 months too.
This happens because sustainable hair regrowth takes time. There might be various underlying issues through which you might be experiencing hair loss as a symptom, and treating those conditions is important.
Traya works with the principle of 3-fold method: Ayurveda, Dermatology, and Nutrition. We believe that if the root cause of the problem isn’t solved then any relief from any form of treatment is temporary even if you get a hair transplant done.
Here’s what to expect from the treatment:
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Visible growth takes almost 4–6 months: Hair Growth takes time and demands consistence, one you are completely consistent with the kit and regularly check in with the hair coach, then your weaken hair follicles begin to activate, which helps in growing stronger and thicker hair.
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A Doctor Prescribed Personalized Kit: After the completion of your hair test, Doctors at Traya prescribe a kit which is made in accordance with your condition. All the products, such as serums, shampoos, ayurvedic supplements, oils and anything that is required to treat your condition is prescribed.
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Internal Healing: Hair fall is often a symptom caused by poor nutrition, stress, or hormonal changes. Traya focuses on correcting these imbalances, which means results take time but are more sustainable in the long run.
This is why Traya is referred to as hair treatment, and not a product, it is a long-term commitment to better hair health rather than a temporary solution.
What Do Customers Say About Traya?
Traya started with a principle of treating hair loss in a way which is affordable as well as sustainable. And every time our customer sees positive results, we come a step closer to our mission of spreading awareness about hair loss concerns as well as a holistic way of treating it.
We understand that Traya has negative reviews, and the feedback about Traya hair products may raise concerns for potential users. However, we always try to resolve any problems if it stems from our side or provide consultation the customers if they face any issues during the treatment.
Also Read: Success stories and results from our customers.
Here’s what some of our customers had to say:
Real Customer Stories: Hair Regrowth Journeys
Rajesh’s Success with Traya
Rajesh, a 31 year old, struggled with hair loss for six years, he tried every possible solution and end having no success. After taking Traya’s Free Hair Test, he received a personalized plan and started seeing new hair growth within three months. With continued consistency, he regained his confidence and now recommends Traya to others.
Swathi’s Journey with Postpartum Hair Loss
Swathi experienced postpartum hair loss that no home remedies were able to fix. After starting Traya’s holistic treatment, which included dietary and lifestyle changes, she noticed visible improvement in 4-5 months. With her coach’s support, Swathi could again see her hair getting thick which helped her regain confidence.
We are glad to see that our treatment could bring such improvements, and we would always strive to provide customers with quality treatment and service to achieve their hair goals! Read Swathi’s Journey
Take Traya's Free Hair Test today and be a part of our personalized hair growth plan for stronger, healthier hair!
Analyzing Traya’s Negative Reviews: Are They Valid?
Traya reviews have always been a strength for us. Like we mentioned, with an overwhelming majority of 93% positive results, we appreciate every customer for helping us understand their experience, but amidst some reviews, there are a few of them that we found to be a little interesting, such as:
The app is built for direct communication and tracking with Team Traya, its best to download the App but if any problem surfaces, then do let us know.
Honest comment are always appreciated! Even if the stars do affect our ratings, we’re glad that the treatment is working!
We would never want any of our customers to be dissatisfied and hence, we urge people to enroll in the treatment to avoid any form of side effects and only the products that could suit them well. We also have a 100% money back guarantee which can be availed if the treatment doesn’t work for you, do check out its eligibility as well.
How Traya is Addressing These Complaints?
This is how Traya handles customer complaints:
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Expanding our team for customer service, so that there is smooth and direct contact with the team.
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We include a portal where our customers having ongoing treatment can book a call whenever required
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We’ve looked into delivery related issues and ensured that your products reach timely and safely.
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We’ve improved our communication system for better transparency and quick solution to any problems.
Is Traya good? Should you try Traya?
If you’re seeking a long-term, personalized approach to hair health, Traya is the solution for you. We are here to guide you every step of the way with expert support and tailored care. While no product is perfect, our commitment to improvement ensures we’re always striving to meet your expectations.
Also Read: Traya Review: FDA-Approved Dermatological Products
