In our research, while creating Traya, when we spoke to doctors we realised that most people that start hair loss treatment don’t finish the course to completion. And that is why they don’t see results. We wanted to make sure that we made it as easy as possible for our customers to adhere to the treatment so they can see the wonderful results that they expected to see when they started with the treatment.
So, how do we do it?
With Traya’s unique hair coach system.
So who is a Traya hair coach?
A hair coach is a doctor trained individual who acts as a personal guide for you throughout your treatment. Not only that they also act as a bridge between you and the doctors.
So, when do you get introduced to them?
Once you place your order, you are assigned your hair coach. The hair coach will then call you and take comprehensive details from you about your dietary habits, lifestyle habits, health and hair history.
So what are the things you should mention to your hair coach during this call?
The purpose of this information is to create a health history file for you which will be used by the doctors to write your prescription. So, it is important to mention the timeline of your hair loss, any history of diseases, surgeries, injuries or medication, health conditions you presently have and medication you are on currently, your allergies, your dietary and lifestyle habits and finally your last blood test results. After this call, they will assign your case to the three doctors who will write your prescription and create your diet plan - a dermatologist, an Ayurvedic doctor and a nutritionist. Shortly after this, they will send you a diet plan
How are they going to help you in your treatment?
As we said, they are your personal guide on the treatment. And that starts as soon as your receive the treatment. You can schedule a call with them at a time convenient to you. This call is known as the prescription call. In this call, they will help you understand your prescription and explain how and when to use the medication prescribed for you by the doctor. You can also use this call to ask them about the diet plan that they would have already shared with you.
What are the other benefits of having a hair coach?
They will guide you with doctor approved tips and suggestions to transition your diet and lifestyle a way that it will improve your overall health and hair health. The hair coaches will also share a link with you, which you can use to reach out to them any time you have any questions during the treatment. They will be there for you through any anxious feelings or thoughts that you might have during your hair loss treatment journey. Not only that they will also ensure that you are consistent with the course.
Is the hair coach only there for the first month?
No. Your treatment with Traya for hair loss will be for 5 months to a year depending on your hair loss condition and stage. So, at the end of each month, your hair coach will remind you to refill the prescription after understanding your progress for the last month. They will send you a link to place an order for the products required for that month. They will also ask you for a scalp image, which will be uploaded to your profile to help track your progress.
So basically, all those times that you start a new course of medication and are filled with questions, anxiety and just are feeling worried about results and you don't know who to talk to about it. Well, worry no more. The hair coach team at Traya is always here for you. They will make sure you are consistent with your treatment so that you are able to see the best results from your hair loss treatment.
Are you already on the treatment and reading this? Firstly, welcome aboard #thetrayawayoflife and secondly, you can ask to be connected to your hair coaches, Click right here.