Disappointing Experience with Traya? Here’s What You Need to Know

Traya has catered to approximately 8 Lakh users, and our goal has always been to provide a treatment that is personalized to your needs, long-term in effect, and free of side effects as much as possible.

But also, there have been cases where either user expectations weren’t met, or the treatment itself took some time to work. At Traya, we take customer feedback very seriously and are determined to find a solution for any problems anyone could face. 

Hence, here are some of the things that we have noticed from our reviews and would like to address for the people who would like to begin their journey with Traya. 

Addressing Common Concerns: Why Some Customers May Feel Disappointed

Traya’s holistic treatment shows visible results in 3-6 months and takes around 9-12 months for the whole treatment to be done, this timeline might feel too long and hence, users tend to think that the treatment isn’t working.

We prescribe monthly kits and ongoing consultation along with many other services for long-term effect, while it may seem like a strict and rigorous routine to follow, it takes only 5 minutes of your day for applying most of the products from the kit.

That being said, there have been users reporting discrepancies, and here are some of them:

1. More Hair fall after using the Kit?

“Why am I experiencing more hairfall after using the kit?”

Oh yes, this can be quite frustrating. But trust us, this process of heavy hair fall after starting treatment is called the “shedding phase” or the “dread shed”; solutions like minoxidil, finasteride, or growth serum can make this happen. It is most certainly a part of the process.

So basically, these solutions work by removing the weaker hair strands to make room for stronger hair strands to grow, this can look scary but the end results are totally worth it.

If you’re someone facing allergies, or the hair shedding is making you too anxious then do contact our hair coaches and they’ll help you through and through. 

2. Not Seeing Results

If you are seeing visible results such as reduced hair fall, then you’re on the right track! Every person sees results at a different timeline, and that is because hair growth depends on how your hair growth cycle responds to the treatment and what other internal factors are involved. 

People usually see changes in 3 to 6 months, but if you’re taking longer than maybe your hair stage, age, hormonal imbalances, medical treatments, etc is slowing down the process a little. 

But don’t worry, however long it takes, as long as you have active hair follicles, with proper and consistent treatment, you can look forward to having healthy hair. 

3. Have to use the medicines forever?

There’s nothing to worry about this one. The medicines are dermatologically tested and ayurvedic. Hence, it will help you stabilize internally and provide you nourishment in places you were deficient. So, after having the supplements for a particular period along with the diet plan, you will feel better internally, and once that happens, all you have to do is continue with a well-balanced diet, and that’s it!

4. Issues with Customer Service

We’ve received feedback on issues with customer service and delivery on our end. And to tackle this issue, we have increased our customer support staff for better and timely communication, we are always in touch with delivery partners for on-time delivery, and we regularly update our app to avoid any glitches possible. 

Why Some Customers Experience Disappointment?

At Traya, we value our users’ feedback and always try to implement a better solution and service whenever required. After going through several reviews and understanding the problems, here are some of the reasons that we’ve gathered as to why some customers might experience disappointment.  

1. Ending the Treatment Early

Hair regrowth takes time, and lasting results require a deep nourishing process. Traya’s holistic treatment plan targets your root cause and helps activate weaker hair follicles for hair growth. If you are someone suffering from stage 1 hair loss then maybe you can see the results early on but if you are on stage 5 of the norwood scale, then the process might migh take a bit longer. 

Users usually stop within the first month and often miss out on real progress.

2. Expectations for Instant Change

Hair care products are often marketed to make instant changes to your hair, but do the effects last? 

Usually, immediate results bring relief and make people think that the products are working until they don’t and after finding this issue, Traya got committed to making a treatment that genuinelly works. 

And we found that no matter how instant the changes are, consistent external and internal nourishment provides best hair results.

Here are some nutrient deficiencies that weaken follicles

• Hormonal imbalances (like PCOS or thyroid issues)

• Poor scalp health due to inflammation or excess oil production

Which is why it usually takes time for the results to show.

3. Irregular with Tablets, Oils, or Any Part of the Treatment

There are times when skipping a product from the kit is fine if it’s for a day, but being irregular with the treatment can slow down the effects of the treatment, like:

• Skipping tablets means your internal healing will take time.

• Inconsistent oiling doesn’t provide enough nourishment that the scalp needs.

• Lifestyle changes (like stress or poor diet) makes a huge difference and if not looked into, then these factors can turn into the very reason for hair loss.

For users who struggle with consistency, our hair coaches help in simplifying the plans and share ideas or tricks to remain consistent with the current treatment.

4. Delays or Miscommunication in Support

We have seen that some users have experienced delayed responses or shown concerns over customer support. We have looked into this matter and analyzed the issue. 

Some users have reported:

• Late responses after contacting the hair coaches

• Having difficulty in understanding the product usage

• Lack of clarity on treatment progress

To improve this, we’ve enhanced our customer support system:

• Hair coaches provide monthly check-ins for guidance and motivation. You can also book a call through our app for any queries.

• WhatsApp & email support now have a 24 to 48-hour response time.

• We have created and posted educational videos and tutorials on our app to make following the routine easier.

Traya’s treatment is scientifically designed to address hair loss at its root cause. But when users expect overnight transformations or struggle with consistency, disappointment follows. That’s why we’re committed to setting the right expectations, so users start the journey knowing what to expect and how to stay on track.

How Traya Helped Turn a Disappointing Experience into Success

Here are some honest reviews about Traya and how we managed to turn some disappointing experiences into a positive one:

1. Anil’s Journey

Anil started his treatment with Traya in February 2024. His hair test diagnosis revealed that he was suffering from Stage 2 hair loss, which was caused by poor digestion, improper blood circulation, and an unhealthy lifestyle. At first, he was a little doubtful before beginning the journey, and rightfully so. But after following Traya’s personalized treatment, he began to see some results. 

By April, Anil noticed that his hair fall had reduced significantly, and by June, the results started showing, and visible new hair growth had begun.

As simple as it sounds, his journey was not so stable from the beginning. The medicines that we had provided were a little difficult for him to adapt to, and he was also experiencing mild side effects like headaches, particularly from Minoxidil. 

After hearing these struggles, Traya’s expert team was determined to provide all the help he needed and keep him on track. 

And eight months into his journey, Anil is now enjoying his hair results.

2. Nikhil’s Story

Nikhil was going through hair fall for four years, and having hair fall for so long had him balding in a few areas. After losing his hair, he felt like he was losing his youth, too. He said, “I looked much older than my actual age.” He even wore caps to hide his head, as the consistent hair fall was causing him distress and making him lose confidence. 

Like any other person would, Nikhil tried many products to find a solution, but none helping him enough, then he realized that what he needed was a a proper treatment. That’s when he decided to give Traya a chance. After taking our hair test, he began his personalized treatment plan.

The first two months were a little rocky for him. Nikhil noticed his hair shedding even more than usual and grew anxious. He reached out to Traya’s hair coaches,the team was able to reassure him and made him aware that hair shedding is normal. After listening to them, by the fourth month, Nikhil finally started seeing hair regrowth and felt satisfied after continuing the treatment.

Nikhil’s transformation didn’t just happen because of Traya’s kit, but his clear commitment to changing his lifestyle and staying consistent. He gave up fast food, adopted a regular exercise routine, and remained consistent with the treatment. These efforts wonderfully paid off. Though his treatment isn’t complete yet, Nikhil already feels confident.

Why Trust Traya?

Traya is a research-backed solution that combines Ayurveda, Dermatology, and Nutrition to help with hair regrowth and achieve sustainable results. Here’s what we do:

1. Personalized Holistic Treatments

Traya’s treatment kit includes a variety of products, we add ayurvedic supplements, oils, dermatology tested serums, shampoos, and any other product that can help with treating your root cause. 

We analyse your root cause through a hair test, and our doctors prescribe the kit that has products that can treat your condition.

2. Clinically Tested Results

Traya’s treatment is backed by science and clinically approved. Most of our customers have shown positive results. In fact, studies conducted by Traya have shown that:

• 93% of users experienced that their hair fall had reduced within 3 months.

• 77% of users noticed visible hair regrowth by 6 months.

Through these tests, we analyze how our users are responding to our treatments, and the results help us understand key areas of improvement. 

3. Expert Support Throughout the Journey

Traya has a team of hair coaches who are always available to answer your queries. You can book a call with them for any doubts, or they can call to check in with the treatment. We have seen that with constant reminders and support, our users were able to stick to the regimen and stay consistent throughout. 

How to Maximize Results with Traya

Having hair loss problems can be frustrating, and always trying, testing, and trying new products might not even give the proper solution. So, here are things you can do with Traya to maximize your results :

1. Set Realistic Hair Goals

To be honest, hair resgrowth takes plenty of time, after all the factors of hair loss are treated, then hair regrowth takes place. The process takes time because Traya works on fixing the root causes of hair fall, which means we address issues like nutrition, stress, and lifestyle. You might see progress in 3-4 months, but full results can take 9-10 months or more. Trust the process, and remember that patience pays off!

2. Stay Consistent Throughout

The number of products in the kit might look a lot, but trust us, it only takes 5 minutes of the day to have the supplements and apply the products; being irregular can affect the results or stretch the timeline for visible growth. Whether it’s taking supplements, applying serums, or following lifestyle changes, sticking to the plan will bring the best results. If it helps, then set reminders, keep your products in visible places, and make it part of your daily habit. 

3. Reach Out for Help

Feeling unsure about your progress or dealing with unexpected challenges? Don’t go through it alone! Traya’s team of hair coaches and experts is always there to help. Whether you’re worried about shedding, confused about side effects, or need guidance, our support team is just a call or message away.

People Also Ask

1. Why is my hair shedding after starting Traya?

If your Traya kit includes products like Minoxidil, Growth Serum, or any formula prescribed for hair regrowth, then usually these products help by getting rid of the weaker hair strands to provide space for stronger hair strands to grow. If you are experiencing an allergic reaction or your hair shedding keeps increasing, then Traya’s hair coaches can help you through the treatment. 

2. What if I don’t see results in 3 months?

Hair regrowth takes time, and timelines can vary depending on the root causes of your hair fall. If you don’t see results in 3 months, Traya’s doctors are there to reassess your treatment plan and make adjustments. They’ll ensure the approach is aligned with your unique needs for the best possible outcomes.

3. Are Traya’s products worth it?

Yes, Traya’s products are clinically tested and are designed to target the root causes of your hair problems. By combining Ayurveda, dermatology, and nutrition, they provide a holistic and effective solution for long-term improvement.

Also Read: Success stories and results from our customers 

Conclusion

Starting a treatment is a big decision, and having to stick with it is a bigger commitment. But worry not! At Traya, we provide holistic treatment plans that are personalized to your needs just for you to meet your hair health goals, you can try the treatment and see if it suits you, and inf you don’t see the results, then we do have a money back guarantee policy.

Also Read: Is Traya Effective for Everyone? Exploring Traya’s Hair Care Result