How Neeraj Tackled Heavy Dandruff and Thinning

Medically Reviewed by
Dr Kalyani Deshmukh

Published Date: February 20, 2026
Updated: 12 June 5:49 AM

How Neeraj Tackled Heavy Dandruff and Thinning

Traya Journey at a Glance

Main concern: Heavy dandruff for years, now causing noticeable thinning on the top of the scalp
What was driving it: Chronic, recurring dandruff with itching and scratching (even bleeding), plus internal factors the coach flagged like metabolism and nutrition
What he used: Traya Anti-dandruff Night Lotion, Anti-dandruff Shampoo (Ketoconazole 2%), and Traya Scalp Oil (with the booster bottle mixed in)
Timeline he was guided to expect: 1–2 months focused on dandruff and internal health, hair fall reduction by months 3–4, and visible change from month 5 onwards
Shift he felt: From “I’ll just manage it at home” to a structured, monitored, personalized hair treatment plan he could follow weekly

“I didn’t think it was genetic,” Neeraj said, almost like he was trying to convince himself. “It’s because of dandruff… and my hair is getting very thin because of it.”

It wasn’t a dramatic bald patch that brought him to Traya. It was something more frustrating: dandruff that kept returning, winter after winter, and hair that felt like it was slowly losing its strength - especially on the top.

When “seasonal dandruff” stopped feeling harmless

Neeraj, a working professional from central India, had lived with dandruff for a long time. Some years it would flare up in winter, settle down for a bit, and then return again. He’d try quick fixes - “Hair spa” sessions, occasional oiling, a little extra care - and for a while it would feel manageable.

But over the last few years, the cycle started getting harsher.

He described how the dandruff would “sit” on the scalp and how the itching would push him into forcefully removing flakes with a comb - sometimes so hard that it caused bleeding. That was his turning point. Not just the flakes, but the fear that the scalp itself was getting damaged.

And along with that came the complaint he couldn’t ignore anymore: “The sides are thick… but on the top, hair has started getting thin.”

What the coach saw: stage 2 thinning plus heavy dandruff

On the prescription call, the Traya hair coach pulled up Neeraj’s hair test and reflected it back clearly: stage 2 concerns on the front and top, along with heavy dandruff.

Neeraj’s belief was straightforward: this is dandruff-driven, not genetic. The coach didn’t dismiss it. Instead, she validated the connection - heavy dandruff can make hair feel thinner and lead to increased fall - then moved to what mattered: stopping the cycle safely.

The first safety correction was also the most urgent. If he was scratching hard enough to draw blood, the scalp was already irritated and vulnerable. The coach cautioned him not to use nails or comb pressure to “remove” dandruff, because it can create wounds that become painful and troublesome later.

And then she reframed the expectation in a way that felt honest: dandruff often behaves like a chronic, recurring condition - it can reduce significantly with the right care, but may not “never return again.”

Why dandruff can trigger thinning (and why Neeraj felt it on the top)

With heavy dandruff, the scalp can become inflamed, itchy, and reactive. The constant urge to scratch creates a loop: irritation leads to scratching, scratching leads to micro-injuries, and those injuries can make the scalp environment less supportive for healthy hair. That’s the lived reality behind dandruff and dry scalp hair loss.

In Neeraj’s case, the dandruff was strongest on the top - the same place where he felt density dropping. Add repeated flare-ups over years, and it makes sense why the hair began to look and feel weaker there.

The coach also pointed out something Neeraj hadn’t focused on much: Traya saw multiple root contributors in his test picture - dandruff, plus internal factors like metabolism and nutrition. Even if energy dips were “rare,” the body’s internal balance still matters because hair follicles need consistent nourishment.

Q: Does dandruff cause hair fall?

Yes - when dandruff leads to itching and inflammation, it can trigger more breakage and shedding. The goal is to reduce dandruff and calm the scalp, so follicles get a healthier environment to grow.

“Hair loss” or “hair fall”? The clarity he needed

Neeraj kept using the term “hair loss,” but also insisted his scalp wasn’t visible. That distinction mattered to him.

The coach explained it simply: when the scalp is clearly visible, that’s closer to what people call “hair loss.” In Neeraj’s case, it was more accurate to call it hair fall and thinning - especially concentrated on the top - while his hairline and sides were still holding well.

That one clarification did something important emotionally: it reduced panic. It turned the problem from “I’m going bald” into “I need to fix what’s weakening my scalp.”

The plan that made it feel doable

Neeraj already had the kit, and the coach laid out a routine that didn’t ask him to do ten things at once. It was weekly structure, not daily overwhelm - built around controlling dandruff first.

For the first month, the focus stayed on dandruff management and scalp health:

He was told to use the Anti-dandruff Night Lotion at least three times a week at night and leave it overnight. This lotion contains Ketoconazole 2%, which helps reduce dandruff by targeting the fungus associated with it and calming itch and inflammation.

The next morning, on top of that, he was guided to apply Traya Scalp Oil, after mixing the small booster bottle into the larger oil bottle, twice a week - keeping it on for about 30 minutes before washing.

Then, he’d wash with the Anti-dandruff Shampoo (also with Ketoconazole 2%) two to three times a week. The idea was consistent dandruff control and scalp cleansing without aggressive scratching.

Once dandruff reduced, the coach explained that the next month could include switching to a hair active serum for density and thickness support - because Neeraj’s concern wasn’t just flakes; it was the thinning he saw on top.

The patience part: a timeline, not a miracle promise

Neeraj was also given a realistic results window. Traya’s expectation was set at around five months, broken into phases: the first 1–2 months to work on internal health and dandruff, months 3–4 to reduce hair fall, and visible changes from month 5 onwards.

This mattered because Neeraj’s experience had been “quick fixes” - a hair spa, some oiling, then dandruff returns in days. The coach’s promise wasn’t instant. It was structured.

And that structure is often what people with recurring dandruff need most: a plan that stays steady even when symptoms fluctuate.

Resolution: from scratching to strategy

By the end of the call, Neeraj sounded calmer. His biggest shift wasn’t a “result” yet - it was direction.

He came in thinking, “Dandruff keeps coming back and every time hair breaks.” He left with boundaries (no comb pressure, no scratching till bleeding), a routine he could repeat weekly, and a clearer view of what improvement would look like over time.

For someone stuck in a loop of flare-ups, that’s the first real win: replacing reaction with routine - and giving the scalp a chance to heal.