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When Ritika picked up the call from Saurabh, her Traya Hair Coach, she already sounded composed — someone who had done her research, understood her body, and wanted clarity more than anything else. “I have PCOD,” she said early in the call, “and last year I was diagnosed with hyperthyroid. But now it’s under control — I’m taking Ayurvedic medicines.”
That sentence summed up years of hidden struggle. Hormonal imbalances had quietly chipped away at her confidence — first with subtle hair thinning, then persistent scalp oiliness and uneven texture. Despite stabilizing her thyroid, her hair had not recovered.
This call wasn’t just about explaining how to use a kit — it was about understanding the deeper causes behind her chronic hair fall and building a routine that would finally work with her unique health history.
The Root Cause: Hormones, Nutrition & Scalp Health
Saurabh had already reviewed Ritika’s hair test before calling. The results pointed to three interconnected causes behind her hair loss:
- Hormonal fluctuations from PCOD and past hyperthyroidism.
- Nutritional deficiencies — especially due to long-term hormonal imbalance.
- Lifestyle triggers like stress and irregular sleep.
These factors had slowed down her follicle cycle, causing hair to fall faster than it could regrow.
“Your hair isn’t getting the nourishment it needs internally,” Saurabh explained, “so it’s becoming weak and detaching from the roots. But don’t worry — your customized kit addresses both internal and external causes.”
Addressing Ritika’s Concerns
Ritika’s first question was practical — and showed her commitment to doing things correctly:
“I got three tablets in my kit — can I take them one after another, or should I wait in between?”
Saurabh reassured her: “No need to maintain a big gap. You can take them one after another, just two–three minutes apart. Only keep a five-minute gap from your Ayurvedic medicine.”
This small clarification mattered. For someone juggling multiple health conditions, confidence in safe supplement combinations is key — and Saurabh made sure she felt secure moving forward.
Understanding Her Medical Background
Ritika shared another important detail — she had migraine and sinus issues, though not on regular medication. “When it gets too much, I just take a painkiller,” she admitted.
Knowing that Minoxidil, one of the key topical treatments for hair regrowth, acts as a vasodilator, Saurabh immediately escalated her case for a doctor consultation. “For Traya, your health is always the first priority,” he said. “We’ll have our doctor confirm how you should proceed with Minoxidil.”
This extra layer of care set the tone — safety before speed.
Doctor’s Consultation: A Balanced Approach
Dr. Sakshi joined the call a few minutes later, speaking with the calm authority of someone used to dealing with delicate hormonal and neurological conditions.
She reassured Ritika first:
“Minoxidil acts as a vasodilator, so some people feel heaviness in the beginning. Since you have migraine and sinus, we’ll start at a very low dose and observe.”
Her plan was measured and scientific:
- Start with 0.5 ml once daily for a week.
- If no headache or discomfort, increase to 0.5 ml twice daily.
- After another week, shift to 1 ml twice daily (the standard dose).
“If you ever feel heaviness or a headache,” Dr. Sakshi added, “call us immediately. But if there’s no reaction — continue confidently.”
Ritika responded thoughtfully:
“I’ve already used one ml twice yesterday and this morning. There was no issue.” Dr. Sakshi smiled, “That’s great! Then you can continue with one ml once daily for a week, and then move to twice daily. You’re responding very well.”
Ritika’s Customized Traya Routine
Saurabh then walked Ritika through her complete kit usage — explaining not just what to do, but why each step mattered.
1. Hair Wash Routine (2–3 times/week)
- Scalp Oil + Booster Oil: Mix the small booster bottle completely into the large Scalp Oil bottle. Apply across the scalp and massage gently. Leave on for 30 minutes before washing.
- Defence Shampoo: Wash hair thoroughly to cleanse scalp buildup and excess oil.
“A clean scalp improves blood circulation and helps the serum work better,” Saurabh explained.
2. Daily Routine (Supplements & Serum)
All Traya oral supplements are herbal and designed to correct internal imbalances safely.
- Her Nourish: 2 tablets after breakfast + 2 after dinner.
- Hair Rush: 2 tablets after breakfast + 2 after dinner.
- Hair Vitamin for Her: 1 tablet after breakfast daily.
“Never take them on an empty stomach,” he advised. “And keep a five-minute gap from your Ayurvedic or thyroid medicine.”
3. Minoxidil Serum (Gradual Introduction)
- Start: 0.5 ml once daily → observe for 7 days.
- If comfortable: 0.5 ml twice daily → increase to 1 ml twice daily after a week.
- Apply: On dry scalp, gently spread with fingertips — no massage needed.
Lifestyle and App Guidance
Saurabh made sure Ritika understood that hair regrowth is as much about routine as it is about products. He walked her through the Traya App, showing how to:
- Use Log & Earn to track daily product usage and earn discounts.
- Explore the Diet Plan feature by entering height, weight, and food preferences — getting 90+ meal options for PCOD and thyroid balance.
- Use Book a Call to instantly reach her coach for any future concerns.
Ritika, a disciplined learner, had already started using the app. “I’ve logged my usage and already got 100 coins!” she said proudly.
Why Ritika’s Case Matters
Ritika’s story is a reminder that hair loss isn’t just about hair — it’s a reflection of inner balance. Her PCOD, thyroid, and migraine each played a role in destabilizing her scalp and follicle strength.
Instead of quick fixes, Traya offered her a systematic, medically guided plan — one that aligned her internal and external health in harmony.
Within a week, she was already following every step, tracking her journey, and most importantly — feeling in control again.
Expected Results Timeline
| Phase | Focus | Expected Results |
|---|---|---|
| 1–2 months | Hormone and scalp balance | Oil control, reduced shedding |
| 3–4 months | Follicle activation | Early regrowth on crown & parting |
| 5–6 months | Visible transformation | Denser, stronger, more uniform hair |
As Dr. Sakshi said before ending the call:
“If there’s no issue, continue confidently. You’re responding well — just stay regular.”
For Ritika, that one sentence meant everything. After years of hormonal and emotional turbulence, she finally found a treatment plan that respected her medical history and empowered her to heal.