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When Meher, a 28-year-old educator from Hyderabad, first connected with his Traya coach Arsalan Ansari, he was equal parts curious and skeptical. For over two and a half years, he had been battling persistent dandruff and increasing hair fall that refused to leave — no matter how many oils, shampoos, or expert Customized Plans he tried.
“Dandruff has never left me,” he laughed wryly. “It’s like a clingy friend — never leaves my side.”
Behind the humor, though, was genuine frustration. The dandruff came in heavy flakes, often with itching, and was so relentless that even shampoos offered only temporary relief. Along with that came visible thinning and white hair strands that added to his worries.
The Turning Point: Discovering Traya’s Three-Science Solution
Meher found out about Traya through a friend who had seen visible improvement. “He showed me his before and after pictures — it was clear,” Meher said. “That’s when I thought, maybe I should give this a chance.”
During his onboarding call, Arsalan patiently listened as Meher described his years-long battle with dandruff and hair fall. Unlike other consultations, this one wasn’t rushed. Arsalan explained how Traya combines formula to cure both the root cause and the visible issues of hair fall.
“We don’t just control dandruff, Meher ji,” Arsalan explained. “We balance your scalp health and internal system so the problem doesn’t keep coming back.”
This was exactly what Meher had been searching for — a long-term, structured solution.
Understanding the Root Causes: Psoriasis and Dandruff Connection
Meher’s Traya hair test revealed a crucial insight — his dandruff wasn’t ordinary. It was linked to mild scalp psoriasis, a condition that causes flaking, redness, and irritation due to inflammation.
Because of this, Arsalan explained, Meher’s kit included:
- Anti-Dandruff Shampoo
- Anti-Dandruff Solution (Night Lotion)
- Scalp Oil + Growth Oil Shot
- Hair Supplement (Hair Rush)
This combination targeted inflammation, dandruff control, and root nourishment — without harsh chemicals or steroids.
The Detailed Routine: Simplicity Meets Science
Meher, being detail-oriented, wanted clarity on every step. Arsalan broke down his regimen patiently:
🧴 Scalp Oil + Growth Oil Mix
- Mix the small Growth Oil bottle into the larger Scalp Oil bottle.
- Apply to the entire scalp twice a week.
- Keep for 30 minutes before washing — not overnight.
- Wash using Anti-Dandruff Shampoo afterward.
“Week mein sirf do baar lagaiye. Adhe ghante ke liye kaafi hai,” Arsalan advised.
💊 Hair Supplements (Hair Rush)
- Take 2 tablets after breakfast and 2 after dinner every day.
- Never take on an empty stomach.
- If breakfast is missed, take after lunch instead.
🌙 Night Lotion (Anti-Dandruff Solution)
- Apply 2–3 times a week at night directly to the scalp.
- Do not massage; apply gently and leave overnight.
- Wash hair the next morning with shampoo.
🧠 Regimen Flow
- Night: Apply anti-dandruff solution and sleep.
- Morning: Apply scalp oil 30 minutes before shower.
- Wash: Cleanse with anti-dandruff shampoo.
- Daily: Take Hair Rush supplements post meals.
Clarifying Myths: No Mustard Oil, No Shortcuts
At one point, Meher asked whether he could use mustard oil (sarson ka tel), a traditional remedy he trusted. Arsalan firmly but kindly clarified:
“Sir, aap mustard oil use mat kijiye. Traya ka scalp oil specially designed hai psoriasis aur dandruff ke liye. Expert suggest nahi karte sarson ka tel.”
This helped Meher understand the importance of sticking to the Customized Plan rather than mixing home remedies.
Setting Expectations: Patience with Progress
Arsalan laid out a clear and realistic timeline:
- Months 1–3: Internal correction — reduction in dandruff and inflammation.
- Months 4–6: Reduced hair fall, stronger roots, improved scalp health.
- Months 7–8: Visible regrowth, increased volume, and healthier texture.
“Consistency matters, Meher ji. The first improvement you’ll see is your dandruff coming under control,” Arsalan assured.
He also mentioned that after dandruff was under control, Meher’s next phase would include Serum for enhanced regrowth.
“Once your scalp is ready, we’ll switch you to serum next month,” Arsalan said. “That’s when you’ll start seeing new baby hair.”
The Personal Touch: Empathy and Encouragement
Throughout the call, Arsalan matched Meher’s humor and curiosity with equal warmth. When Meher joked about recording the conversation “just in case I forget,” Arsalan laughed and replied,
“Bilkul record kar lijiye, koi issue nahi hai — clarity zaruri hai.”
That moment reflected Traya’s open, transparent coaching approach, where the goal isn’t just to sell a kit but to make customers understand and trust the process.
Beyond Products: Building a Routine That Works
Arsalan also guided Meher on:
- Using the Traya app for logging daily product usage.
- Joining the Traya Community Group to connect with other users and expert.
- Following a customized diet plan for internal health and better results.
He explained how consistent logging in the app would earn reward coins, redeemable for discounts on future kits, helping him stay regular and motivated.
The Emotional Shift: From Frustration to Control
For years, Meher’s confidence had taken hits because of flakes on his shoulders and hair thinning. But by the end of the 20-minute conversation, he sounded relieved.
“You’ve explained it so clearly — now everything’s in my mind,” he said, laughing. “And I’ve recorded it too!”
It wasn’t just the products — it was the clarity, compassion, and personalization that gave him hope again.
Looking Ahead: A Confident Comeback
Meher planned to start his kit the very next morning after returning from a work trip. His words reflected optimism, not doubt:
“Kal se main use karega — I’m ready now.”
Arsalan wished him luck, reminding him gently:
“The earlier you start, the earlier you’ll see results.”
With the right Customized Plan, routine, and trust, Meher’s journey to dandruff-free, stronger hair had finally begun.
