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Traya Journey at a Glance
- Problem: Ongoing hair fall with an oily scalp and dandruff concerns, alongside a known thyroid issue.
- Root causes discussed: Thyroid imbalance, dandruff affecting the roots, and metabolism/hormone factors flagged in her hair test review.
- What she used: Minoxidil 2% serum (with Procapil), anti-dandruff shampoo, scalp oil (mixed with the booster oil), Defence conditioner, and internal support with Thyro Santulan, Health Tatva, and Hair Ras.
- Timeline she was guided for: First 2 months focused on scalp health and shedding of weak strands; hair fall reduction expected by month 3; early regrowth signs like “baby hair” and better volume by month 4 with consistency.
- Outcome she worked toward: A routine she could follow from the day after delivery, with clarity on what to expect (including early shedding) and how to stay regular using the Traya app.
Asha, a working woman from Indore, didn’t call Traya with a dramatic speech or a long list of complaints. She kept it simple. When the coach asked if there was anything she hadn’t mentioned in her hair test, she paused and said, “Bas… mera thoda thyroid problem hai. Main uska tablet leti hun, 100 mg.”
Sometimes, that’s how hair loss shows up in real life: quietly, steadily, and with the nagging feeling that your body is already juggling too much.
When hair fall starts feeling “normal”
This was Asha’s first consultation call after ordering her Traya kit. She didn’t sound panicked, but she did want something very specific: clarity.
She wanted to know how to use the kit, what her routine would look like, and most importantly, when she would actually see results. The coach reassured her early: if her hair fall was linked to thyroid (or other factors highlighted in her test), the plan was designed to support exactly those triggers - without her having to guess her way through it.
As the conversation unfolded, small details started painting the day-to-day reality: she washed her hair “two to three times” a week, and her scalp had shifted over time - “Pehle dry rehta tha, ab thoda oily ho gaya.” Within a day of shampooing, she’d feel the oiliness return.
That combination - oiliness plus dandruff - can make hair fall feel worse because the scalp stops feeling “clean” for long, and irritation can keep building in the background. Asha didn’t say she was itching constantly, but the coach flagged dandruff as a key root cause because dandruff can impact the roots directly, making shedding look and feel more intense.
What her hair test revealed about the “why”
The coach summarized Asha’s root causes as dandruff, metabolism, hormones, and thyroid. For Asha, thyroid was already a known piece of the puzzle. In Traya’s approach, thyroid imbalance can disrupt metabolism and hormones, and that internal imbalance can reflect outwardly as hair thinning and shedding.
At the same time, dandruff isn’t just “flake trouble.” The coach explained it in simple terms: dandruff can damage hair at the root level, and that’s why hair fall becomes more visible.
This is where a personalized hair treatment plan matters: you’re not only treating hair fall as a standalone problem, you’re supporting the scalp environment (so hair can grow) and the internal system (so follicles get consistent support).
Does dandruff actually cause hair fall?
Yes - when dandruff persists, it can irritate the scalp and impact the hair roots. That root-level disturbance can make hair fall look heavier, especially when oiliness and buildup keep returning quickly.
The question she needed answered, in her own words
Asha’s most important doubt came up mid-call, and it was practical, not dramatic: “Is supplement ke sath hum thyroid ka medicine le sakte hain?”
This is the kind of question people often carry silently - because they don’t want to risk mixing things incorrectly. The coach’s answer was clear: yes, she could continue her thyroid medicine. Since she takes her thyroid tablet on an empty stomach, Traya’s supplements were planned after breakfast and after dinner, supporting smoother compliance.
That reassurance mattered. When hair fall is tied to an ongoing condition, the fear isn’t only “Will this work?” It’s also “Will this disrupt what I’m already managing?”
Making the routine feel doable
The turning point in Asha’s call wasn’t a new diagnosis - it was structure.
The coach broke her kit into two buckets: hair-wash day products (oil, shampoo, conditioner) and daily products (supplements and serum). Then he customized the wash frequency based on her scalp: since she feels oily within a day, he suggested washing three times a week.
Her wash-day flow was made simple:
She would apply the serum at night, and the next day, around half an hour before washing, apply the oil. She also had two oils - one small and one big - and was asked to mix the smaller booster oil into the larger Scalp Oil and use it before washes.
That recommendation aligns with Traya’s Scalp Oil logic: Ayurvedic shiroabhyanga (oil massage) is meant to calm the nervous system and improve blood circulation to follicles, while the medicated oil process supports follicular nourishment over regular use.
After oiling came cleansing and conditioning. She was guided to use the Anti-dandruff Shampoo to keep the scalp clean, because a cleaner scalp helps topical treatments absorb better. Then, only on wet hair lengths, she’d use the Defence Conditioner - never on the scalp.
The daily non-negotiable: Minoxidil 2% serum
Asha’s kit included Minoxidil 2% fortified with Procapil, designed for women with pattern hair loss concerns like thinning and a wider partition. The coach’s instruction was precise: 1 ml in the morning and 1 ml in the evening with the dropper, applied only on the area where regrowth is needed, massaged gently.
And then came the warning that often scares people off - so he said it before she had to experience it alone.
He told her that in the beginning she might see an increase in hair fall for a few weeks. He framed it as a normal part of the process - weak, detached strands getting pushed out so stronger growth can take their place. Asha simply replied, “Theek hai,” but this moment is bigger than it sounds: it’s the difference between quitting in fear and continuing with confidence.
The timeline that gave her patience
Asha asked about results, and the coach gave a realistic arc:
In the first two months, the focus is improving scalp health and removing weaker hair. By the third month, she can expect visible reduction in hair fall. By month four, she may notice improved volume and “new baby hairs.”
He also emphasized consistency - his “cricket rule,” meaning no gaps. Because hair routines don’t work like spot treatments; they work like training: small actions repeated until the body responds.
Staying consistent when life gets busy
Asha had received her kit just the day before the call. “Kal delivery hua tha, aaj se shuru karti hun,” she said - calm, ready, and practical.
The coach nudged her toward tools that make discipline easier: the Traya app’s “log and earn” feature (to build daily regularity), a diet logging option for seven days (to understand nutritional gaps), and the option to chat or book follow-ups.
Even though Asha didn’t share deep emotional distress, the support structure mattered - because hair fall linked with thyroid can feel like something you’re always managing, not something you “fix” in a weekend.
To her, this wasn’t just about hair. It was about finally having a plan that connected scalp care, internal support, and long-term follow-through - without guesswork. And while her story includes dandruff and dry scalp hair loss concerns plus thyroid-linked shedding, her biggest win on day one was simpler: she ended the call with “Haan, clear ho gaya.”
Resolution: A fresh start, from day one
By the end of the call, Asha had what most people with ongoing hair fall crave: a routine she could actually follow, clarity on what to expect (including early shedding), and reassurance that her thyroid medication could continue alongside Traya’s supplements.
Her journey didn’t end on the phone - it began there. With oil mixed and ready, shampoo days planned for her oily scalp, daily Minoxidil 2% mapped out, and internal support in place through Thyro Santulan (for thyroid-triggered hair fall), Health Tatva (to support digestion and absorption), and Hair Ras (daily Ayurvedic nourishment that supports scalp and hair health).
And most importantly, she began with patience - because she knew results take time, and she knew what “normal” looks like on the way there.
Key Questions Answered in This Blog
- Can I take Traya supplements with my thyroid medicine?
- Why does Traya warn about increased shedding in the first few weeks of Minoxidil?
- How long does it take to see visible reduction in hair fall with Traya?
- What should I do if my scalp turns oily quickly and I’m also dealing with dandruff?
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